文档介绍：TOTAL QUALITY MANAGEMENT, VOL. 10, NOS 4&5, 1999, S627± S635
Integrating business excellence and
innovation management: developing vision,
blueprint and strategy for innovation in
creative and anizations
ANNE MARTENSEN & JENS J. DAHLGAARD
Research Group on Quality, Productivity and Innovation, Department of Information Science,
The Aarhus School of B usiness, Fuglesangs Alle 4, DK-8210 Aarhus V, Denmark
Introduction
In recent research Martensen and Dahlgaard have discussed how the research on product
development and innovation management can be integrated with the research on quality
management and business excellence, to work out what creates excellent leadership and
excellent strategy for innovation management in creative and anizations. By
applying the European Business Excellence Model to product development, it is shown how
the model can be supplemented with reference to criterion parts and areas to address,
especially relevant for a self-assessment of `leadership’, `strategy’ and of a holistic approach
to how excellent `leadership’ and excellent `strategy’ create excellent innovation management.
This article builds upon this knowledge. Tushman and Nadler (1996) state that ``management
of innovation and change is the most vital of management’s tasks. Innovation is the e
of management that is strategic and leadership that is visionary’’. This is exactly