文档介绍：医院内训课题(针对医院职工)
of rural drinking water sources, protection of drinking water sources in rural areas by the end 3
医院科室如何实施绩效 4
医院责任意识与效劳意识 4
效劳礼仪与公关 5
医疗纠纷防范与处理 5
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
医院中高层干部执行力 6
医患沟通艺术及和谐医患关系的塑造 6
1
感恩→执行力
目 的：挖掘职工心底的软助，赋予一份心灵动力，增强工作责任感，从而提高执行力
效 果：让每个人怀有感恩之心，让感恩加速执行力。
提纲：
成功的关键——执行力
执行任务≠执行结果
自我执行力现状与实质
执行力的要义与理念
十项执行力
成功信念模式〔个人迈向成功之路〕
目的：带上信心，走向成功之路
效果：明确如何建立成功的信念和建立成功信念的重要性
提纲：
人生三端
成功信念九模式
1、承诺2、负责3、欣赏4、付出5、信任6、共赢7、感召8、可能9、***
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
2
医疗效劳理念变革及效劳管理现代化
目的：提高效劳意识，提高效劳质量
效果：重新认识效劳的重要性，改善效劳质量
提纲：
什么是医疗
什么是效劳
现代效劳、现代医疗再认识
效劳现代化塑造
医疗现代化塑造
医疗职业教育
目的：提高医务人员职业素质
效果：重新使医务人员认识到职业的重要性，提高职业素质。
提纲：
重新认识自己
现代职业的标志
职业的重要性
职业****惯的好处
职业能力
职业精神
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilit