文档介绍：胶南市 120 急救调度指挥中心的外部沟通分析赵甫明,丁桂华,刘立军,王凤娟(胶南市 120 急救调度指挥中心,山东青岛 266400 , ********** , 120zfm@ ) [ 摘要] 目的满足人民群众日益增长的急救医疗需求,提高对突发公共卫生事件及灾害事故的应急处置水平,降低死亡率和致残率,减少急救调度指挥中心医疗纠纷的发生。方法采取恰当形式搞好中心的组织外部沟通。结果本文就我市 120 急救调度指挥中心的组织外部沟通情况进行了分析,找出了组织外部有效沟通环节中要注意的问题与障碍,提出了针对院前急救调度指挥具体情况的改进意见。结论组织外部沟通是完成好任务的必须手段,可有效的服务于组织目标的实现。[ 关键词] 急救调度指挥;外部沟通;组织目标实现[ 中图分类号] R19 Analysis on munication of 120 manding Center of Jiao Nan City Z HAO FU-MING,DING GUI-HUA,LIU LI-JUN,etal ( 120 manding Center of Jiao Nan City ,Qingdao Shandong 266400,**********, 120zfm@ ) [ ABSTRACT ] conclusion to satisfy increasing rescue medical treatment requirements of people in the society, to improve the emergency disposal level to sudden public health accidents and disaster accidents, to reduce death rate and deformity rate, as well as to decrease medical tangles proceeding from manding center. methods plish the task well to adopting proper munication . Results The content of this article is the analysis on munication of 120 manding Center of our city through which we find out the problems and obstacles in the process of effective munication which should be paid attention to and in which the improvements are proposed about the detailed situations of manding before hospital . objective So as to plish the task well, adopting proper munication isa must ,can anize the munication for plishing anizational objectives. [ KEYWORDS ] ma