文档介绍：市地方标准
住宅物业效劳标准
Residential Property Service Standard
编号：DB11/T 751-2021
主编单位：市物业效劳指导中心
批准部门：市住房和城乡建设委员会
市质量技术监视局
......................................... 50
共用部位及共用设施设备运行、维修养护..............52
消防平安防范 ..................................... 58
绿化养护 ......................................... 61
环境卫生 ......................................... 62
公共秩序维护 ..................................... 65
装饰装修管理 ..................................... 65
8 住宅物业效劳五级标准 .................................67
......................................... 67
共用部位及共用设施设备运行、维修养护..............69
消防平安防范 ..................................... 75
绿化养护 ......................................... 78
环境卫生 ......................................... 79
公共秩序维护 ..................................... 82
装饰装修管理 ..................................... 82
引用标准名录 ...........................................84
条文说明 ...............................................86
CONTENT
1 GENERAL RULES .........................................1
2 TERMS AND DEFINITION ...................................2
3 BASIC STIPULATION ............................................................................................... 3
4 RESIDENTIAL PROPERTY SERVICE STANDARD LEVEL ONE ..........4
GENERAL SERVICE ......................................4
MAINTENANCE & MANAGEMENT OF PUBLIC AREA & EQUIPMENT .........6
FIRE-CONTROL & SECURITY ...............................11
GARDENING .........................................14
CLEANING ...........................................15
PUBLIC ORDER MANAGEMENT ..............................16
RENOVATION MANAGEMENT ................................17
5 RESIDENTIAL PROPERTY SERVICE STANDARD LEVEL TWO ..........19
GENERAL SERVICE .....................................19
MAINTENANCE & MANAGEMENT OF PUBLIC AREA & EQUIPMENT ........21
FIRE-CONTROL & SECURITY ...