文档介绍：毕业设计论文
汽车售后服务管理信息系统
摘要
人类已经进入21世纪,随着社会的发展,现代科学技术与管理技术的提高,信息量越来越大,生活信息趋于多元化、复杂化,人类对信息的处理和管理工作也就变的很重要。汽车售后服务市场很有必要开发一个售后服务管理信息系统,以利用计算机技术对售后服务信息进行现代化管理。
系统针对中小型企业,对客户及车辆信息、员工信息的查询和管理,对汽车备件的进货、销售、库存量进行存储、查找、修改等操作,并可智能化结算汽车维修费用,进而实现方便、迅速、高效的管理,一改传统服务信息管理的低效率手工运作模式,降低工作人员繁重的工作量,提高运作效率及准确率,使得管理信息更加系统化、规范化和自动化。
系统中的各种功能模块,让工作人员能够随时了解管理经营状况、维修信息,更有利于整个汽车售后服务的信息管理,同时也把握了时代的脉搏,顺应了社会发展的需要,向汽车售后服务行业提供了更为有效和便捷的信息管理工作平台。本系统主要包括了客户信息、车辆信息录入,维修信息(内容、备件)添加,进货信息添加、费用统计等模块的实现,通过这一系列的数据查询和维护功能,有利于客户端数据处理的准确和快捷,将会给汽车售后业带来更为广阔的发展空间。
本题目为实现一个基于Web的汽车售后服务管理信息系统,(C#语言),MVC 3层架构设计模式,基于B/S的体系结构有利于信息集中处理和交互。
关键词:汽车售后服务管理信息系统; ;MVC ;3层架构;B/S
ABSTRACT
Mankind has entered the 21st century, with the social development of modern science and technology and management techniques to improve and increasing the amount of information, life information are ing diversified, complex, human information processing and change management also became very important. Car service market is very necessary to develop a service management information system to take advantage puter technology, modern management of the service information.
This system is suit for small and medium enterprises, on the customer and vehicle information, employee information, inquiry and management, purchase of vehicle spare parts, sales, inventory to store, search, edit and other operations, it can be intelligent clearing vehicle maintenance costs, and thus easy to be implemented rapid, efficient management, information management services has changed the traditional low efficiency of manual mode of operation, reduce staff workload, increase operational efficiency and accuracy, making management information more systematic, standardized and automated.
The various of functional modules in the system can let staff understand the management situation at any time, maintenance information, more conducive to the car service's information management, but also to grasp the pulse of the times, adapt to the needs of social development, to