文档介绍：Professional Image & Etiquette Series“职业形象与礼仪”系列之
Business Etiquette
Self-introduction
2. Is image & etiquette
1. My name & position
important for me?
3. Why?
4. My I&E score?
(1-lowest 5-highest)
Course Outline 课程内容
Appearance & grooming
仪容仪表与着装
Visiting etiquette
出访礼仪
Reception etiquette
接待礼仪
Telephone etiquette
电话礼仪
Business dinner
商务餐
Negotiation etiquette
谈判礼仪
Clean and tidy. Don’t let your hair touch your eyebrows, collar or ears
整洁、无头屑、男士前不遮眼后不触领
Shaving everyday
每天刮干净
No secretion
无血丝、无分泌物
Oiless and never let your vibrissa out
无油光、不露鼻毛
No the food remainder or lip stick
无残留食物或口红印
Appearance: 仪容仪表:
Hair:
头发:
Mustache:
胡子:
Eyes:
眼睛:
Nose:
鼻子:
Teeth:
牙齿:
Always use the headgear the hotel provides and keep it clean
只配戴酒店提供的头花并保持清洁
Natural make-up is a must.
必须化淡妆
Simple style and less than three pieces.
款式简单,全身少于三件.
Short and clean. Unnatural color or brushed off nail paint is forbidden.
短且干净,不得使用过艳的指甲油, 出现脱落须洗净重涂.
Appearance: 仪容仪表:
Headgears:
头饰:
Make-up:
妆容:
Jewelry:
首饰:
Nails:
指甲:
broader than your body.
.
Shirt collar should be 1cm above the suit collar.
衬衫衣领高于西装衣领1厘米左右.
1cm shirt sleeve is beyond the suit sleeve.
衬衫衣袖外露出西装1厘米.
Load as less thing as possible.
尽量少装东西.
Grooming: Male’s 着装:男士
Shoulder:
肩
Collar:
领:
Sleeve:
袖:
Pocket:
衣袋:
Cover 4/5 of your buttocks.
盖住4/5的臀部
Cover 2/3 of the surface of your shoes.
盖住院2/3的鞋面
Dark color.
深色系
Clean and with the shoelace tied well.
干净且鞋带系好.
Keep the same color series and quality with the shoes.
与鞋同一色系和质地.
Grooming: Male 着装:男士
Suit:
外套:
Trousers:
西裤:
Socks:
袜:
Shoes:
鞋
Belt & Case:
皮带/包:
Not too soft or too thin .
不宜过软或过薄.
Modest and no more than three
端庄,不超过三色.
Decent with collar and sleeve
有领有袖,优雅合体.
At most 2cm above knees
裙边不能高于膝上2厘米.
Clean and assorting with the color and style of the clothing
干净且与服装的颜色及款式相称.
It’s a must for skirt and assorting with color of the shoes
穿裙装时必须穿连裤袜, 颜色须与鞋的颜色相称
Grooming: Female 着装: 女士
Mate