文档介绍:8D-Methodology
8D-Methodology
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Overview:
the 8D Problem Solving Methodology is a systematic approach used for solving the real problems, the method helps to quickly find a full answer to the problem ,
Importance of the 8D report:
the 8D Report is part of the 8D methodology , pletion of each step.
The report is issued/updated by the team and additional documentation is attached as
required, the 8D Report is used for monitoring progress and as a checklist, it
ensures that all steps of the 8D process have report reflects the current state of the problem solving work and is a living document.
It can help teams and individuals to fix problems more speedily in future.
8D-Methodology
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Input: plex problem has to be resolved
Task: Set up a team with relevant expertise
Output: A powerful problem solving team
Tackle the problem as a team:
Set up a small team, consisting of people who have relevant process and product knowledge, are willing to collaborate and who have the time, competence and technical expertise to solve the problem and initiate corrective action. The team must have a leader.
Team Approach
8D-Methodology
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8D Checklist
1D - Team:
member:3-10 members
and necessary experts involve the team
each member’s responsibility:team leader and team member
the reporting method
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Input: Powerful problem solving team
Task: Specify existing problem with sufficient accuracy
Output: Full problem specification
Specify the problem:
Use Problem Analysis to define the internal/external customer's problem as accurately as out the core of the problem and quantify it. Collect
and analyze data using statistical methods.
the Problem(and verify)
8D-Methodology
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8D Checklist
2D - Problem Description and verify:
1. which customer refer this problem?
2. problem already known from prior cases?
inspection necessary?
inspection necessary?