文档介绍：PDCA
MANUAL FOR QUALITY
PROGRESS TEAMS
TIGER
DISPLAYS & COMPONENTS
Global Tubes Operations
P D C A
PDCA MANUAL - CONTENT
Why This Manual?
PDCA Cycle
4 phases
PDCA Step By Step
7 steps with tools’ presentation
PDCA Project Status Sheet
Project Board (Visual Management)
WHY THIS MANUAL?
Continuous improvement is the key to long term ess
It requires involvement of all (from operators to management)
To secure its future, Global Tube Operations initiate this ambitious program
Quality Progress Teams (QPT) using PDCA methodology in all plants
6 active teams in each plant by December 2000, much more in 2001
This manual aims at supporting Quality Progress Teams in a step by step work approach
PDCA CYCLE
PDCA a method in 4 phases
P D C A
PLAN : from problem definition to action plan
DO : implement action plan
CHECK : evaluate results
ACT : standardize and extend
PLAN
PLAN
step 1. Identify problem and set goals
Finalize problem statement
Collect anize data
Set objectives and measurements
step 2. Analyze causes
Seek possible causes and validate
step 3. Generate solution(s)
Seek possible solutions
Test & select
step 4. Plan for implementation
Develop action plan & associated resources
DO
Step 5. Implement action plan
Implement the actions as planned (coordinate and follow-up)
Collect data
DO
CHECK
Step 6. Evaluate results (analyze data)
Are the results in line with set objectives?
What is the effectiveness of each action?
Where do we have gaps?
What have we learnt?
Confirm actions to standardize
Confirm new operating standards
CHECK
ACT
Step 7. Standardize and extend
Create measures to ensure long-term effectiveness
Document the new rules: set procedures and indicators
Share the progress to similar areas
Re-use Solutions (best practices exchange)
ACT
PROJECT SELECTION – TEAM ASSIGNMENT
TOOLS
Management responsibility through PDCA mittee is to:
Select new projects focusing on customer requirements and internal priorities
Se