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Surge in calls to Irish Skin Foundation's 'Ask a nurse' helpline during the COVID‐19 pandemic 2021 C. Blake.pdf

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文档介绍:该【Surge in calls to Irish Skin Foundation's 'Ask a nurse' helpline during the COVID‐19 pandemic 2021 C. Blake 】是由【王善保】上传分享,文档一共【2】页,该文档可以免费在线阅读,需要了解更多关于【Surge in calls to Irish Skin Foundation's 'Ask a nurse' helpline during the COVID‐19 pandemic 2021 C. Blake 】的内容,可以使用淘豆网的站内搜索功能,选择自己适合的文档,以下文字是截取该文章内的部分文字,如需要获得完整电子版,请下载此文档到您的设备,方便您编辑和打印。DRANNE-MARIETTOBIN(OrcidID:0000-0003-2730-9561)
Articletype:LettertotheEditor
SurgeincallstoIrishSkinFoundation's'Askanurse'helplineduringCovid
,,,,’Kane,
IrishSkinFoundation,CharlesInstituteforDermatology,UniversityCollegeDublin,D04V1W8
CorrespondingAuthor:Anne-MarieTobin
Email:******@
FundingSource:None
ConflictofInterest:None
DearEditor,
TheIrishSkinFoundation(ISF)isanationalcharitydedicatedtoimprovingqualityoflifeforpeopleliving
‘AskaNurse’helplineservicedeliveredbyDermatology
ClinicalNurseSpecialists,allofwhomworkinclinicalpractice,inhospitaldermatologyunitsinIreland,
Thisarticlehasbeenacceptedforpublicationandundergonefullpeerreviewbuthasnotbeen
throughAcceptedArticlethecopyediting,typesetting,paginationandproofreadingprocess,whichmayleadto
:


andareuptodatewithbestpractice/‘Askanurse’helplinehasprovideda
valuableservice(asevidencedbythe97%usersatisfactionratingsincetheservicewassetupin2016)in
addressingtheconcernsofcallersandsupportingpatients;andevenmoresoduringtheCovid-19
,we
-weeksof
lockdowntothesame12-weekperiodin2019,thehelplinerecordeda66%increaseinthevolumeof
’swerenotconductingface-to-face
consultations,andsomedermatologystaffinsecondarycarewereredeployed,thusreducing
,33%ofcallsweredirectlyrelatedtoCovid
,risks
associatedwithautoimmunediseaseandCovid,
dermatitis,accesstoservices,andmanagementofskinflaresduetocancelledtreatmentsduring
,wehada221%increaseinthenumberofpeoplecontactinguswhodidnot
haveadiagnosis,asmanywereanxiousontheonehandthattheirrashmaybelinkedwithCovid,andon
theotherhandreluctanttovisitGPsurgeriesforfearofexposuretoCovid.
Forthosecallerswithadiagnosis,%increaseinqueriesrelatingtodermatitis/eczema,
,
attributedtotheincreasedhandhygienemeasures;consequently,managingandpreventinghand
%increaseinqueriesregardingpsoriasiswhencompared
tothesametimeperiodinthepreviousyear,anda20%increaserelatedtohidradenitissuppurativa.
Thesequeriesreflectedarangeofconcerns,includingpossiblerisksassociatedwithimmunosuppressant
medication,increasedCovidriskwithunderlyingconditions,skinflaringduetostressaboutCovid,
cocooning(shielding),howtomanagepsoriasisflaresduetocancelledphototherapy,andreducedaccess
%increaseinqueriestothehelplinewasregisteredrelatedtoacne,and
a43%.
Takingtheyear2020asawhole,weexperienceda55%

increasedusehighlightstheutilityofthisserviceinbridgingtheunavoidablegapswhichemergedduring
thepandemic.
AcceptedArticle