文档介绍:INTERNATIONAL STANDARD
Quality management systems-Requirements
Scope 范围
General概述
This International Standard specifies requirements for a quality management where anization
本国际标准所订之品质管理系统要求,当一个组织
needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
必须展现其提供符合顾客要求及符合适用法规要求一致的产品能力,及
aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
透过对系统有效应用以增进顾客满意之目标,包含对系统的持续改善各流程和对顾客要求及适用法规要求之符合的保证
NOTE In this International Standard, the term “product” applies only to the product intended for, or required by, a customer.
注:本国际标准内之『产品』一词是指只适用于预期的或顾客要求的产品
Application应用
All requirements of this International Standard are generic and are intended to be applicable to anizations, regardless of type, size and product provided.
本国际标准的所有要求是通用的,并期望适用于不论型式、规模大小与所提供产品的所有组织
Where any requirement(s) of this International Standard cannot be applied due to the nature of anization and its product, this can be considered for exclusion.
当本国际标准的任何要求因组织及其产品之性质而无法适用,可以考虑加以排除
Where exclusions are made, claims of conformity to this International Standard are not acceptable unless these exclusions are limited to requirements within clause 7, and such exclusions do not affect anization’s ability, or responsibility, to provide product that meets customer and applicable regulatory requirements.
当排除进行时,除非这些排除被限制在条文7内之要求,且这些排除不能影响组织能力或责任,及提供实现符合顾客与适用法规要求的产品,否则无法主张符合本国际标准
2 Normative reference引用标准
The following normative document contains provisions which, through reference in this text, constitute provisions of this International Standard. For dated references, subsequent amendments to, or revisions of, any of these publications do not apply. However, parties to agreements based on this International Standard are encouraged to inve