文档介绍：该【北大光华组织与管理Week9-决策 】是由【zhangkuan1436】上传分享，文档一共【74】页，该文档可以免费在线阅读，需要了解更多关于【北大光华组织与管理Week9-决策 】的内容，可以使用淘豆网的站内搜索功能，选择自己适合的文档，以下文字是截取该文章内的部分文字，如需要获得完整电子版，请下载此文档到您的设备，方便您编辑和打印。Chapter6
DECISIONMAKING:
THEESSENCEOF
THEMANAGER’S
JOB
©JianjunZhang
6-1
LearningObjectives
Youshouldlearnto:
Outlinethestepsinthedecision-makingprocess
Explainwhydecisionmakingissopervasiveinorganizations
Describetherationaldecisionmaker
Contrasttheperfectlyrationalandboundedlyrationalapproachestodecisionmaking
Explaintherolethatintuitionplaysinthedecision-makingprocess
©JianjunZhang
6-2
LearningObjectives(cont.)
Youshouldlearnto:
Identifythetwotypesofdecisionproblemsandthetwotypesofdecisionsthatareusedtosolvethem
Differentiatethedecisionconditionsofcertainty,risk,anduncertainty
Describethedifferentdecision-makingstyles
©JianjunZhang
6-3
Importanceofdecision-making
Decisions
choicesfromtwoormorealternatives
allorganizationalmembersmakedecisions
Everybodyhastomakelotofdecisionsinhis/herlifetime
DecisionsintheManagementFunctions
©JianjunZhang
TheDecision-MakingProcess
Problem
Identification
Identificationof
DecisionCriteria
Allocationof
Weightsto
Criteria
Developmentof
Alternatives
Implementation
ofanAlternative
Evaluation
ofDecision
Effectiveness
Analysisof
Alternatives
Selectionofan
Alternative
©JianjunZhang
Decision-MakingProcess
acomprehensive,8-stepprocess
Step1-IdentifyingaProblem
problem-discrepancybetweenanexistingandadesiredstateofaffairs
mustbesuchthatitexertspressuretoact
managerisunlikelytocharacterizeasituationasaproblemunlesss/hehasresourcesnecessarytoact
DecisionMaking
©JianjunZhang
Decision-MakingProcess(cont.)
Step2-IdentifyingDecisionCriteria
decisioncriteria-what’’srelevantinmakingadecision
Step3-AllocatingWeightstotheCriteria
mustweightthecriteriatogivethemappropriatepriorityinthedecision
Step4-DevelopingAlternatives
listtheviablealternativesthatcouldresolvetheproblemwithoutevaluatingthem
Step5-AnalyzingAlternatives
eachalternativeisevaluatedagainstthecriteria
DecisionMaking(cont.)
©JianjunZhang
AssessedValuesofNotebookComputerAlternativesAgainstDecisionCriteria
©JianjunZhang
EvaluationofLaptopComputerAlternativesAgainstCriteriaandWeights
©JianjunZhang