文档介绍:该【李晓红-酒店英语综合教程(第二版)Unit 8 Check-out 】是由【书籍1243595614】上传分享,文档一共【37】页,该文档可以免费在线阅读,需要了解更多关于【李晓红-酒店英语综合教程(第二版)Unit 8 Check-out 】的内容,可以使用淘豆网的站内搜索功能,选择自己适合的文档,以下文字是截取该文章内的部分文字,如需要获得完整电子版,请下载此文档到您的设备,方便您编辑和打印。Unit8Check-out
ComprehensiveHotelEnglish
Unit8
Modernhotelsgenerallytakea“one-timecheckout”policy,.
Unit8
Checkingguestsoutofthehotel,preparingbillsandtakingpayments
Checkingformails,messages,faxesandsoon
VerifyingaccountinformationInquiringaboutadditionalcharges
Presentingguestsfoliosforsignature
Clarifyingmethodofpayment
Processingaccountpayment
Updatingroomstatus
Unit8
Dialogue1GuestPayswithaCreditCard
Dialogue2GuestPaysinCash
Dialogue3ExplainingBill
C:Goodmorning,?
G:Yes,Iwantto1now.
C:MayIhaveyournameandyourroomnumber,please?
G:SandraEllenDudleyfromRoom3306.
C:Allright,-barthismorning?
G:.
C:,youarrivedonJanuary27thandyou
havestayedherefor3nights.
G:That’sright.
C:Waitamoment,please,.
(Secondslater.)
Unit8
Direction:Listentothefollowingthreedialoguesandfillintheblanks.
GuestPayswithaCreditCardC:Cashier G:Guest
checkout
Tsingtaobeer
printoutyourbill
下一页(续)
C:,including15%
5.
Wouldyouliketocheckit?
G:?Whataretheseitems?
C:.
G:Allright.
C:Howwouldyouliketopaythebill?
G:Bycreditcard.
C:MayIhaveyourcard,please?
(Swipingthecard.)
C:,Madame.
Unit8
Direction:Listentothefollowingthreedialoguesandfillintheblanks.
GuestPayswithaCreditCardC:Cashier G:Guest
3,750Yuan
servicecharge
creditcardvoucher
(续)上一页
下一页(续)
G:,please?
C:Ofcourse,’lljustprintoneoutforyou.
G:Thankyou.
C:Hereareyourreceiptandyourcreditcard.
G:?
C:I’lljustcallthe8.
G:Canyouorderataxiforme,please?
C:Allright,’.
G:-bye.
Unit8
Direction:Listentothefollowingthreedialoguesandfillintheblanks.
GuestPayswithaCreditCardC:Cashier G:Guest
Listeningmenu
separatereceipt
bellcaptain
(续)上一页
C:Goodmorning,?
G:Yes,Iwanttocheckoutnow.
C:Pleasetellmeyournameandroomnumber.
G:1.
C:MayIhaveyourroomcard?
G:Yes,hereyouare.
C:Thankyou,?
G:.
C:Andhaveyouusedanyhotelservicesafterbreakfast?
G:.
C:…Thankyouforyourwaiting.
Yourbilltotals1,200Yuan.
Unit8
Direction:Listentothefollowingthreedialoguesandfillintheblanks.
GuestPaysinCashC:Cashier G:Guest
Jason,Room1122
signanybills
drawupyourbill
下一页(续)
G:Couldyoutellmehowmuchthatisindollars,please?
C:’sexchangerate.
G:Isee.
C:Howwouldyouliketomakeyourpayment?
G:.
C:Thankyou,
niceday.
G:Youtoo.
Unit8
Direction:Listentothefollowingthreedialoguesandfillintheblanks.
GroupReservationR:Reservationist G:Guest
(续)上一页
Listeningmenu
changeandthereceipt
C:Goodmorning,?
G:I’.
C:Justamoment,please,….
Thetotalis4,560Yuan,including15%1.
G:What?4,560Yuan!Theremustbeamistake.
C:Pleaseexaminethebillcarefullytoseeifthereisreallyamistake.
G:1,’sreallyasurprise.
C:2,,
theday,butoneeveningyouwentto4,whichmeansanextraof150
’sa5throughoutourcity.
G:ItseemsthatIwillhavetopaywhat’.
C:Overcharged?That’simpossibleinourcity,
moneyyouprepaidforyou7.
Unit8
Direction:Listentothefollowingthreedialoguesandfillintheblanks.
ExplainingBillC:Cashier G:Guest
servicecharge
Takeiteasy
bythedayorbythemile
seetheopera
uniform
overcharged
deposit
Listeningmenu