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罗宾斯《管理学》第九版题库2.pdf

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文档介绍:该【罗宾斯《管理学》第九版题库2 】是由【小辰GG1】上传分享,文档一共【7】页,该文档可以免费在线阅读,需要了解更多关于【罗宾斯《管理学》第九版题库2 】的内容,可以使用淘豆网的站内搜索功能,选择自己适合的文档,以下文字是截取该文章内的部分文字,如需要获得完整电子版,请下载此文档到您的设备,方便您编辑和打印。Chapter2–ManagementYesterdayandToday
True/False
AccordingtoAdamSmith,divisionoflaborwasanimportantconcept.
True(easy)
IntheIndustrialRevolution,machinepowerbegansubstitutingforhumanpower.
True(easy)
“PrinciplesofScientificManagement”waswrittenbyFrederickTaylor.
True(moderate)
FrankGilbreth’sbest-knowncontributiontoscientificmanagementconcernedselectingthebestworker.
False(moderate)
FrederickTaylorismostassociatedwiththeprinciplesofscientificmanagement.
True(easy)
OnecouldsaythatFayolwasinterestedinstudyingmacromanagementissues,whereasTaylorwasinterestedin
studyingmicromanagementissues.
True(moderate)
Bureaucracy,asdescribedbyWeber,emphasizesrationalityandinterpersonalrelationships.
False(moderate)
Decisionsondeterminingacompany’soptimuminventorylevelshavebeensignificantlyinfluencedbyeconomic
orderquantitymodeling.
True(moderate)
Barnard,Follet,Musterberg,andOwenarealltheoristsareassociatedwiththeearlyorganizationalbehavior
approach.
True(moderate)
MultipleChoice
AdamSmith's,"TheWealthofNations,"putforththattheprimaryeconomicadvantagebysocietieswouldbe
gainedfromwhichofthefollowingconcepts?

-the-jobtraining


(difficult)
Whichofthefollowingisnotoneofthefourmanagementapproachesthatgrewoutofthefirsthalfofthis
century?



(easy)

Accordingtothetext,probablythebest-knownexampleofTaylor’sscientificmanagementwasthe
______________experiment.

(moderate)


WhichofthefollowingisNOToneofTaylor’sfourprinciplesofmanagement?
’swork,whichwillreplacetheoldrule-of-thumb
method.
,teach,anddeveloptheworker.

principlesdeveloped.
.
(difficult)
Generaladministrativetheoryfocuseson
.(easy)
.
.
.
-managerialemployees.
Thefourteenprinciplesofmanagementareassociatedwithwhom?




(moderate)
Whichofthefollowingapproachestomanagementhasalsobeenlabeledoperationsresearchormanagement
science?

(easy)


Whichofthefollowingwouldnotbeassociatedwiththequantitativeapproachtomanagement?

-pathscheduling
(moderate)


Withoutquestion,themostimportantcontributiontothedevelopingfieldoforganizationalbehaviorcameoutof
the_______________.
.
.
.
.(moderate)
WhatscientistismostcloselyassociatedwiththeHawthorneStudies?

(easy)



OneoutcomeoftheHawthornestudiescouldbedescribedbywhichofthefollowingstatements?
.(moderate)
.
.
.
,theindividualhim/herselfismost
important.
ScenariosandQuestions
HISTORICALBACKGROUNDOFMANAGEMENT
ALookBack(Scenario)
CindySchultz,tiredfromworkingwithcustomersallday,decidedtotakeafifteen-minutenaptohelpclearher
headbeforethe4:15managers'-engineeringprocessaswellas
,shewonderedifmanagement
,shedreamedthat,alongwith"Mr.
Peebodi"asherguide,shewastravelinginthe"ManagementWayBackMachine"thattookherbackthrough
managementhistory.
'shome,authorofTheWealthofNations,which
suggestedthatorganizationsandsocietywouldgainfrom
.
.(moderate)
.
.
.

ofthebookwasPrinciplesofScientificManagementandconcludedthattheauthormustbe
.
.
.
.(easy)
.
,twoadvocatesof
.(moderate)
.
.
.
.
,aresearchershepreviouslyknewlittleaboutbutwho
alsocontributedtomanagementsciencebybeingamongthefirsttousemotionpicturefilmstostudyhand-
and-bodymotionsandbydevisingaclassificationschemeknownasa"therblig."



(moderate)Lillian

EssayQuestions
SCIENTIFICMANAGEMENT
Inashortessay,discussFrederickTaylor’,listTaylor’sfourprinciplesof
management.
Answer

amechanicalengineerwithaQuakerandPuritanbackground,hewascontinuallyappalledbyworkers’
“take
iteasy”onthejob,andTaylorbelievedthatworkeroutputwasonlyaboutone-thirdofwhatwaspossible.



“onebestway”foreachjobtobedone.
Taylor’sFourPrinciplesofManagement
’swork,whichwillreplacetheoldrule-of-thumb
method.
,teach,anddeveloptheworker.

principlesofthesciencethathasbeendeveloped.

overallworkforwhichitisbetterfittedthantheworkers.
(difficult)
,discusstheworkinscientificmanagementbyFrankandLillianGilbreth.
Answer

bricklayer’sjob,hereducedthenumberofmotionsinlayingexteriorbrickfrom18toabout5,andon
’stechniques,thebricklayer

researcherstousemotionpicturestostudyhand-and-bodymotionsandtheamountoftimespentdoingeach

devisedaclassificationschemetolabel17basichandmotions,
allowedtheGilbrethsamoreprecisewayofanalyzingaworker’sexacthandmovements.
(moderate)
GENERALADMINISTRATIVETHEORISTS
,discusstheworkofHenriFayolasitrelatestothegeneraladministrativeapproachto
’sfourteenprinciplesofmanagement.
Answer
Fayoldescribedthepracticeofmanagementassomethingdistinctfromaccounting,finance,production,
distribution,
allhumanendeavorsinbusiness,government,
principlesofmanagement—fundamentalrulesofmanagementthatcouldbetaughtinschoolsandapplied
inallorganizationalsituations.
Fayol’sFourteenPrinciplesofManagement
.–specializationincreasesoutputbymakingemployeesmoreefficient.

authority,however,goesresponsibility.
–employeesmustobeyandrespecttherulesthatgoverntheorganization.
–everyemployeeshouldreceiveordersfromonlyonesuperior.
–theorganizationshouldhaveasingleplanofactiontoguidemanagersandworkers.
–theinterestsofanyoneemployeeor
groupofemployeesshouldnottakeprecedenceovertheinterestsoftheorganizationasawhole.
–workersmustbepaidafairwagefortheirservices.
–thistermreferstothedegreetowhichsubordinatesareinvolvedindecisionmaking.
–thelineofauthorityfromtopmanagementtothelowestranksinthescalarchain.
–peopleandmaterialsshouldbeintherightplaceattherighttime.
–managersshouldbekindandfairtotheirsubordinates.
–managementshouldprovideorderlypersonalplanningandensure
thatreplacementsareavailabletofillvacancies.
–employeeswhoareallowedtooriginateandcarryoutplanswillexerthighlevelsofeffort.
–promotingteamspiritwillbuildharmonyandunitywithintheorganization.
(difficult)
,discussMaxWeber’scontributiontothegeneraladministrativeapproachtomanagement.
Answer
,he

calledabureaucracy—aformororganizationcharacterizedbydivisionoflabor,aclearlydefinedhierarchy,
detailedrulesandregulations,“ideal
bureaucracy”didn’
’s
largeorganizations.
(easy)
TOWARDUNDERSTANDINGORGANIZATIONALBEHAVIOR
,,discusstheroleofEltonMayointhesestudiesand
someofthefindingsofhisresearch.
Answer
Withoutquestion,themostimportantcontributiontothedevelopingOBfieldcameoutoftheHawthorne
Studies,aseriesofstudiesconductedattheWesternElectricCompanyWorksinCicero,
studieswereinitiallydesignedbyWesternElectricindustrialengineersasascientificmanagement
.
Basedontheirresearch,itwasconcludedthatilluminationintensitywasnotdirectlyrelatedtogroup
,theWesternElectricengineersaskedHarvardprofessorEltonMayoandhis
,EltonMayoconcludedthat
behavioraffectedindividualbehavior,thatgroupstandardsestablishindividualworkeroutput,andthat
moneyislessafactorindeterminingoutputthanaregroupstandards,groupsentiments,andsecurity.
Theseconclusionsledtoanewemphasisonthehumanbehaviorfactorinthefunctioningoforganizations
andtheattainmentoftheirgoals.
(difficult)
CURRENTTRENDSANDISSUES
,defineentrepreneurshipanddiscussthethreeimportthemesthatstickoutinthisdefinition
ofentrepreneurship.
Answer
Entrepreneurshipistheprocesswherebyanindividualoragroupofindividualsusesorganizedeffortsand
meanstopursueopportunitiestocreatevalueandgrowbyfulfillingwantsandneedsthroughinnovation
anduniqueness,

,

,revolutionizing,transforming,and
introducingnewapproaches—thatis,