文档介绍：Table of Contents目录
Subject 1: Background of Performance Excellence and
Baldrige Award Overview
主题1:业绩卓越奖的背景以及波多里奇奖的概况
Subject 2: the Core Value of the Baldrige Model
主题2:波多里奇模式的核心价值
Subject 3: Organizational Profile anizational Challenge
主题3:组织简介以及组织挑战
Subject 4: The Categories, Items, Areas and Specific questions
主题4:类、条款、区域以及特殊问题
Subject 5: Self-Assessment and Improvements Based on
Baldrige Criteria
主题5:基于波多里奇标准的自我评估和改进
主题 6:如何实施波多里奇奖及如何编写自评报告
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What do we intend to achieve in the course?本次课程我们要达到的目的?(1)
We want to answer the following questions:我们想回答下列问题:
What shall we do to ensure the long term ess of our business?
我们应该怎样做才能确保商业长期成功?
What are the contents and mechanisms of Baldrige Award?
波多里奇奖的内容和评奖机制是什么?
Does Baldrige Award provide the framework and criteria for a long term essful business?
波多里奇奖是否为长期成功的商业提供了框架和方法?
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Is anization ready to utilize the Baldrige Award?
我们的组织是否具备使用波多里奇奖的环境?
How to implement the Baldrige Award criteria?
怎样实施波多里奇奖标准?
How to carry out self-assessment based on Baldrige Award Criteria?
怎样基于波多里奇奖标准进行自评?
如何编写自评报告?
What do we intend to achieve in the course?本次课程我们要达到的目的?(2)
2017/11/10
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Subject 1 主题1
Background of Performance
Excellence and Baldrige Award
Overview
业绩卓越奖的背景以及波多里奇
奖的概况
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The First Quality Award最早的质量奖(1)
The Deming Prize戴明奖
Dr. W. Edwards Deming was a . statistician who taught the Japanese about the basics of quality control in 1950. At this time Japan had been devastated by World War II and its economy was in ruins. Unskilled in the methods of mass production, Japanese factories were turning out inferior products that were hard to sell at any price, and virtually impossible to export. Yet Japan desperately needed export revenues in order to purchase food. The technical