平衡计分卡指标汇总.xls

文档介绍：KPMGConsulting,ConfidentialExampleBSCKPI's&CascadedMeasuresSBSCPerspectiveKPI'sandCascadedMeasuresType1FinancialAssetUtilizationRatesLag1FinancialAssets($)1FinancialAssets/employee($)1FinancialBudgetVariance1FinancialBudgetVariance:CostversusBudget1FinancialBusinessMixLag1FinancialCashFlow1FinancialCashFlowperShare1FinancialCatastrophicLossesLag1FinancialChannelMix%(hannels)munityQualityStatements(listsofexamplesonmanyfronts)1FinancialContributiontoOverheadandProfit1FinancialCorporateCitizenship1FinancialCost1FinancialCostRatios1FinancialCostRatios:AdministrativeCostperCustomer,perSale,perTransaction,perNewProduct,:AdministrativeSpendingas%ofSalesLag1FinancialCostRatios:pergallon,perpound,pertransaction,perclaimpaid,petitors'Lag1FinancialCrossSellingLag1FinancialDaysCostofSalesinInventoryLag1FinancialDepositServiceCost(Change)Lag1FinancialDepositServiceCost(per$ofDeposits)Lag1FinancialEarningsGrowth1FinancialEarningsperShare1FinancialEnvironmentalConcern:#ofPollutionEmissionsViolations1FinancialEnvironmentalIndex:(keyemissionslevels,amountofhazardouswastehauledoff,recyclingrates)1FinancialEnvironmentalResults1FinancialEnvironmental:%ChemicalintheAir1FinancialGrossMargin1FinancialGrossProfit(vspotential)Lag1FinancialGrossSales(petition),ConfidentialExampleBSCKPI's&CascadedMeasuresSBSCPerspectiveKPI'sandCascadedMeasuresType1FinancialIndirectExpenses(%ofsales)Lag1FinancialInvestment(%ofsales)Lag1FinancialInvestmentsinIT($)paredtomarketaverage(%)1FinancialMarginGrowthLag1FinancialMarketSharefortargetedregions,markets,ountsLag1FinancialMarketValue($)e1FinancialPaybackLag1FinancialPercentageUnprofitableCustomersLag1FinancialPriceRecovery(ratioofthepriceofaproducttotheunitcostsoftheinputsforthatproduct)ponents-AfterTaxProfit1FinancialProfitabilitybyproduct,service,customer(useasindicatorofwherepricesmightbechanged)Lag1FinancialProfitabilityofCustomersandProductLinesLag1FinancialProfitability:ValueAdded1