Six Sigma Deployment.pdf

文档介绍：The Six Sigma
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Outline
Aristotle:
ƒ “We are what we repeatedly do.
Excellence, then, is not an act,
but a habit.”
Dr. Chang:
ƒ Discipline is a key to ess.
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Outline
. EvolutionEvolution ofof SixSix SigmaSigma
. WhatWhat isis SixSix SigmaSigma
. WhyWhy SixSix SigmaSigma
. SixSix SigmaSigma DeployDeploymentment
. DisciplineDiscipline isis aa KeyKey toto ess
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6σ Evolution
Dr. Mikel Harry: the godfather of Six Sigma
• 1952, Indiana, USA
• 1973, Bachelor, Ball State Univ.
• 1981, Master, Ball State Univ.
• 1984, Doctor, Arizona State Univ.
• 1994, Co-Founder, Six Sigma Academy
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Evolution : Problem-Solving (MAIC)
1984 - 1988 (Motorola)
ƒ Bill Smith: the father of Six Sigma
ƒ # non-conformities correlated with product performed
in its field life
ƒ “Logic Filter”: problem solving methodology
ƒ “MAIC”: problem solving discipline
ƒ Jan. 25, 1987, Bob Galvin: “The Six Sigma Quality
Program”
ƒ 1988, Malcolm Baldrige National Award
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Evolution: Fact-based Approach
PracticalPractical ProblemProblem StatisticalStatistical ProblemProblem
yf= (,x12x,...,xk )
PracticalPractical SolutionSolution StatisticalStatistical SolutionSolution
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Evolution: Fact-based Approach
MEASURE +30 Inputs All X’s
10-15 1st “Hit List”
ANALYZE
8 - 10 Screened List
IMPROVE
4-8 Found Critical X’s
CONTROL 3-6 Controlling Critical X’s
Optimized Process
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Evolution : Problem-Solving (MAIC)
ProjectProject & & E E
FMEAFMEA MSAMSA
Measure DescriptionDescription MapMap MatrixMatrix
CapabilityCapability
Analyze Multi-VariMulti-Vari
StudyStudy
Improve DesignDesign Of Of Experiment Experiment
Control ControlControl HandHand Off Off FinalFinal
PlanPlan TrainingTraining CapabilityCapability
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Evolution : Black Belt
1988 - 1989 (Unisys Corp.)
ƒ Leverage the Six Sigma technique
ƒ Cliff Ames: Karate enthusiast
ƒ Competed in college tournaments of martial arts
ƒ Taught hand-to-bat in M