文档介绍：• Our Strategy for ess
• The Meaning of Six Sigma
• Making It Happen: Roles and Resources
Six Sigma Overview
This module covers:
Six Sigma: Investing in Excellence
1
• Our Strategy for ess
• The Meaning of Six Sigma
• Making It Happen: Roles and Resources
Six Sigma Overview
This module covers:
Six Sigma: Investing in Excellence
2
Total Quality embodies three fundamentals of a pany
Act on Fact!
• Satisfying customers as a first priority
• Continuously improving all work processes
• Having highly motivated and
involved employees
Our Vision: We will be one of the world’s panies, distinctive and essful in everything we do.
mitment: We will e a Total pany by continuously improving all our work processes to satisfy our internal and external customers.
3
Premier - Distinctive & essful In Everything We Do
Six Sigma:
Meeting mitment
Six Sigma Processes
Growth
Customer Value
New Product Development
Globalization
Acquisitions
Productivity
Lean Enterprise
Supply Chain
Materials Management
Great People
Skill Building - Learning
Working Together
1. Simplify
2. Eliminate Defects
3. Reduce Variation
4. Process Maturity/Enterprise Resource Planning
4
Six Sigma is:
• A strategy
• A measurement
Making us more valuable to our customers
5
Six Sigma is:
> An overall strategy
> A measurement
to accelerate improvements
in AlliedSignal’s processes,
products and services.
A way to achieve performance
breakthroughs.
Integrates tools from all our
improvement initiatives, including
Operational, Technical &
Customer Excellence; Lean Enterprise and High Performance anizations
Making us more valuable to our customers
6
Six Sigma Integrates
Tools & Methods of:
• New Product Development
• Sales
• Order Management
• Purchasing
• Manufacturing
• Distribution
• Maintenance
• Finance
• Human Resources & Communications
• Information Systems
• Legal
• Customer Excellence
• Technical Excellence
• Operational Excellence
And applies them to business p