文档介绍：LOGISTICS AND THE EXTENDED ENTERPRISE: Benchmarks And Best Practices For
The Manufacturing Professional
Sandor Boyson
0-471-31430-7
(NOTE: The Figures and/or Tables mentioned in this sample chapter do not appear on the web
version.) Logistics/Supply-Chain Management: The Hub of the Extended Enterprise
Logistics/supply-chain management is the synchronized movement of inputs and outputs in the
production and delivery of goods and services to the customer. In this integrative approach, a
cross-functional senior management group coordinates physical and informational resources to
optimize efficiency and effectiveness. It manages both the purchasing (or inputs) side of the
resource stream, and the distribution (or outputs) side of the stream as a single integrated flow.
This flow typically passes customer service, physical distribution, materials management,
information management, and their related, plex subprocesses: order processing and
order tracking, production planning and supplier management, purchasing, warehousing,
transportation, and electronic supply-munications/payment systems. Taken together,
total supply chain costs consume about 7 to 12 percent of corporate annual revenue across all
industries. In one year alone (1997), U. S. corporations spent $862 billion on supply-chain
activities, according to Cass Information Services' 1998 State of