文档介绍：外文题目:Classfication of Outsourcing Phenomena in Financial Services
出处:Institute of Information Management
作者: Braun Christian,Winter Robert
4 CLASSIFICATION OF OUTSOURCING CASES
Current outsourcing phenomena are described and conceptualized in this section on the basis of the framework proposed above. In addition, these are illustrated using case examples. Table 2 shows a summary of the outsourcing phenomena and cases described in this section in accordance with the four dimensions.
IT Outsourcing
In the case of IT infrastructure outsourcing, the service provider takes on the operation and maintenance of the service customer’s IT systems. The service provider is responsible for the customer’puter and/munications systems as well as their data center. In most cases, the service provider also takes on pany’s internal IT -term contracts of up to ten years and usually a very high order volume are characteristic of IT infrastructure outsourcing. The services provided are very strongly adapted to the needs and requirements of the customer (one-to-one
approach). The chosen degree of independence in the case of IT infrastructure outsourcing can be either spin-off or outsourcing. In many cases, the IT infrastructures are not outsourced to a legally independent, external service provider but spun off to form a subsidiary or capital investment. An example of