文档介绍：该【绩效管理咨询方法论（英文版） 】是由【xinyala】上传分享，文档一共【41】页，该文档可以免费在线阅读，需要了解更多关于【绩效管理咨询方法论（英文版） 】的内容，可以使用淘豆网的站内搜索功能，选择自己适合的文档，以下文字是截取该文章内的部分文字，如需要获得完整电子版，请下载此文档到您的设备，方便您编辑和打印。PerformanceManagementAGuidetoConsultingJune2000DiscussionObjectivesProvideanoverviewofcurrentthinkingandtrendsDiscusswhatPMconsultingisallaboutReview“whatworksandwhatdoesn’t”ShareBestPracticesresearchReviewsomeofthebasicplanningandprojectstepsGroupDiscussionAnswerthefollowingquestions:?panieshavethisprocess?’titworksowell?Whatmakesitsodifficult?PerformanceManagementanizationMeasuresbothwhatisdoneandhowitisdoneAlignsDepartmentgoalswithstrategicbusinessobjectivesanizational/teamcontextEnsurestheclosest“lineofsight”possibleSource::PerformanceConsultinganizationPerformanceCascadingandAlignmentStakeholderMetricsTheKeyQuestionsofBusinessPlanningpanyexist?Whereisitgoing?Size ?SalesMarkets ?LocationsProducts ?CompetitiveChallengesSBULinkagesHowwillitgetdone?ValuesandOperatingPrinciples Technology?Resourcespanybeverygoodatdoing?essbemeasured?panyPerformanceMissionVisionofFutureanizationalGoalsanizationalCapabilitiesBalancedScorecardBusinessPlansareDevelopedbytheBusinessUnitsResourceRequirementsIndustryLatinAmericaAsia(Europe)ObjectivesofthebusinessunitObjectivesoftheregionBottom-up-approach:-down-approach:DerivationofobjectivesfromcorporatestrategyObjectivesofdepartmentsandindividualsStrategyoftheCorporationObjectivesofthecorporationPeopleFacilitiesTechnologyEquipmentandMachineryComponentsofaBalancedScorecard(withsamplemetrics)FINANCIALRESULTSCUSTOMERSATISFACTIONBUSINESSPROCESSESLEARNING&GROWTHAFYPROI/ROASurplusGrowthNewsales:newcustomersAdditionalpolicies:currentcustomersMarketshareCollectingpremiumsCalculatingsellingprice:newproductNewlicensing(Region&Corporate)EstablishingtheBusinessCasefornewventures,newlocationsProductDevelopment:#innovationsCompetencygrowthAdditionalcountriesCorecapabilitiesgrowthCascadingStrategic&OperatingPlanGoalsANIZATIONMETRICSFinanceFinanceCustomerCustomerBusinessProcessBusinessProcessLearning&GrowthLearning&GrowthBUSINESSUNITTEAMS/INDIVIDUALSDEPARTMENTBalancedScorecardsanizationountability5to7GOALS“SMART”parametersDirectlyaligned