文档介绍：Microsoft Dynamics CRM 5 Collaboration
Ramani R Jagadeba
Email- ramanij@
Senior Development Lead
Microsoft Corporation
Caveats & Disclaimer
Dates and capabilities are subject to change
Screen shots are prototypes only
Disclaimer
This presentation contains preliminary information that may be changed substantially prior to mercial release of the software described herein. The information contained in this presentation represents the current view of Microsoft Corporation on the issues discussed as of the date of the presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be mitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of the presentation. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this presentation. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this information does not give you any license to these patents, trademarks, copyrights, or other intellectual property. © 2007 Microsoft Corporation. All rights reserved.
Agenda
Need for collaboration in CRM
Collaboration in CRM v5
Feature design
Document Management
Architecture
Need for Collaboration?
“People Collaborate To Achieve Business Goals”
Improves Efficiency
People spend a significant amount of time collaborating with others (people within & anization)
Reduce employee overhead when working on RFPs, Sales Presentations, Campaign Material, etc.
Improved Coordination, Cooperation munication enables people to work together as a team towards mon goal
Maximizes Business Value
Better flow of information within & anization
1-place repository of all customer interactions leading to 360O