文档介绍：People
Capability Maturity Model
Part Two Process Areas of the
People Capability Maturity Model
Part Two describes the practices that correspond to each maturity level in the
People CMM. It is an elaboration of what is meant by maturity at each level
of the People CMM and a guide that can be used anizational
improvement and assessment. For those who want to get a quick sense of the
practices, without the rigor that is needed in applying them, an abridgment of
the practices is provided in Appendix D.
Each maturity level provides a layer in the foundation for continuous
improvement of anization’s workforce capability. Achieving each
level of the maturity model institutionalizes a ponent of
workforce capability, resulting in an overall increase in the workforce
capability of anization. Each process prises a set of goals
that, when satisfied, stabilize an ponent of workforce
capability. Each process area is described in terms of the practices that
contribute to satisfying its goals. The practices describe the infrastructure and
activities that contribute most to the effective implementation and
institutionalization of the process area.
Part Two
Process Areas for Maturity Level 2: Managed 107
Process Areas for Maturity Level 3: Defined 243
Process Areas for Maturity Level 4: Predictable 401
Process Areas for Maturity Level 5: Optimizing 549
106
People
Capability Maturity Model
The Managed Level Maturity Level 2
Process Areas at the Managed Level focus on establishing a foundation of
basic workforce practices that can be continuously improved to develop the
capability of the workforce. This foundation of practices is initially built
within units to instill a discipline for managing people and to provide a
supportive work environment with adequate work resources. The unit
balances mitments with available resources. Qualified people are
recruited, selected, and transitioned into assignments within the unit.
Performance objectives