文档介绍：Total Quality Improvement Plan For Philips Products
Eastech Confidential Document
Objective:
Improve the existing Marketing, Manufacturing and Quality System include
design qualification for new products to meet Philips expectation.
Overview:
Significant Marketing, Design, Manufacturing and Quality System deficiencies were identified as result of feedback from Philips.
The internal management team review of the entire system system indicate that Marketing, Development, Quality and Manufacturing system’s sufficient practices are not integrated throughout all phase of the critical industrialized cycles.
Execution:
Detailed action plan will finalize & publish by 28 Oct 03.
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Monitor Progress Measuring Tools:
Summary of PDCA & CCR
Annually Audit yield
Monthly OQA Rating
The Total Continues Improvement Plan is covering the following functions:
Operation Management System.
Project Management System.
Corporate Quality Assurance.
Design Engineering Group.
Manufacturing and Quality Control System.
Purchasing and Material Control.
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Total Quality Structure for Eastech
Responsibility :
Continuous Imp. Plan Ex.
Outgoing Verification
Field Call Handling
Corp Quality Assurance (CQA)
(Maged A. Ghali- Ex. Director)
Customer
Satisfaction / CIP
(EC Teh- Mgr)
Product / Component Quality Assurance
(XJ Liu- )
Group MD / Chairman of China Factories
(KW Song)
Responsibility :
Testing & Reliability ponent Verification
Design Quality Eng. Group
(Steven Heng- Mgr)
Factory Quality Control
(NL Wong-Mgr)
Responsibility :
Ongoing Quality Activity
Supplier dev. & problem solving technique
Responsibility :
Ensure new product quality level to meet the product specification
Operation Management System
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Manufacturing Group
Manufacturing Group Structure
Improvement Action Plan
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Manufacturing Group Structure
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