文档介绍：前厅服务
Lobby Service
阁下对前厅服务是否感到满意?
Did you receive courteous and attentive service form?
满意一般不满意
Excellent Average Unsatisfactory
接待处Reception Desk □□□
电话总机Operator □□□
问询处Infoumation □□□
公共洗手间Tolliet □□□
客房服务
House Keeping
阁下对房间及房间服务意见如何?
Did you have a pleasant experience with your room and services?
满意一般不满意
Excellent Average Unsatisfactory
房间设备陈设Guest room facilities □□□
清洁房间服务Room Cleaning Service□□□
洗手间设施Bathroom facilities □□□
洗手间卫生Bathroom Cleanness □□□
客房送餐Room Food Service □□□
餐饮服务
Food Service
阁下是否满意酒店事物水准及服务?
Did you enjoy the food quality and the service in our hotel?
满意一般不满意
Excellent Average Unsatisfactory
中餐厅Chinese Restaurant □□□
茶坊Tea House □□□
其它服务
Others Service
满意一般不满意
Excellent Average Unsatisfactory
停车场Parking □□□
您在本酒店内是否感到安全?
Did you feel safe while at our hotel?
您欣赏本酒店的哪些方面?
What facility in the hotel did you appreciate most?
请告诉我向您提供最好服务的员工是谁?
Which employee of our hotel provided you with the best service?
您对本酒店实施的措施有那些意见和建议?
Do you have an