文档介绍：修订记录
Revision History
编制人
日期
修订内容
版本号
Author
Date
Change Description
Rev
He Yafeng
15 Nov 2005
First issued
He Yafeng
2 Dec 2005
Add customer approval to item & 7 (Flow chart) and Product Recall Notice (HiP-WSH-R-408)
He YaFeng
Change Document Format
批准
Approvals
职位
姓名
签名
日期
Position
Name
Signature
Date
1. 目的
1. PURPOSE
,通过产品召回制度来建立收回服务,即使是在缺陷产品未被注意到的情况下。
To reduce the liability of Hi-P and customer and to institute service recovery through products recall procedure, in the event that defective products are inadvertedly shipped.
2. 范围
2. SCOPE
,违反责任声明的,存在潜在的安全或稳定性的缺陷或者潜在缺陷产品。
This recall procedure is for products or assemblies manufactured by Hi-P that may have defects or latent defects that potentially created safety or reliability issues resulting in liability claims.
3. 职责
3. RESPONSIBILITIES
,协调处理好召回的相关事宜。对于几乎所有的召回情况,必须实施以确保我们的顾客及最终用户不会受到不可恢复的对我们产品的恐慌。
Customer Service department is in charge municating with the customers about the recall of the defective products. The department should also deal with all recall related issues. As in any recall, utmost case must be exercised so that it will not unrecovery alarm our customers and end users.
。
Customer Quality engineering is in charge municating with the c