文档介绍：总经理助理岗位职责规范
基本任务:
协助总经理或分管副总经理处理酒店日常行政管理事务,受总经理委托负责单个或多个部门的管理工作,以及有关方面的事务。
协助总经理起草各项重要文件和规章制度。
协助总经理制定决策方案并参与决策。
检查落实酒店管理机制的执行情况,向总经理提出改进意见。
根据总经理的安排检查、考核服务质量公关营销员工培训等工作。
负责对外联系业务、宣传广告等事务。
代表总经理处理重要投诉。
受总经理委托参与重要宾客、团队的接待。
受总经理委托主持例会或各项专业会议。
责任:
对所负责的具体部门的工作质量负责。
对服务质量的考核结果负责。
对投诉处理结果负责。
对总经理交办的其它工作的完成情况负责。
权限:
有对各项工作程序提出改进建议权。
有对重要投诉的处理权。
有对营销培训等工作的监督权。
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扩展阅读:【新概念英语】语法学****br/>:there be 句型,be going to 结构
1. Be going to 结构
表示打算,准备,计划做某事
★结构:主语+be动词+going to +动词原型
I am going to make a bookcase.
They are going to paint it.
The father is going to give the bookcase to his daughter.
★变疑问句将be动词移到句首
Are you going to make a bookcase?
Are they going to paint it?
Is the father going to give the bookcase to his daughter?
★变否定句在be动词后面加not
I am not going to make a bookcase.
They are going to paint it.
The father is not going to give the bookcase to his daughter.
★肯定回答及否定回答
Yes, I am. No, I am not.
Yes, they are. No, they are not.
Yes, he is. No, he is not.
★特殊疑问句
What are you going to do?
What are they going to do?
What is the father going to do?
(必背)
2. There be 句型
表示哪里有什么东西(某处有某物)
u
There is+单数名词+表示场所的词(一般为介词词组)
There is a book in this room.
There is a pen on the table
u
There are+复数名词+表示场所的词(一般为介词词组)
There are two pens o