文档介绍：The Power of Ultimate
Six Sigma™
Keki R. Bhote
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9729 Ultimate Six Sigma 11/25/02 9:51 AM Page i
The Power of
Ultimate Six Sigma™
Keki Bhote’s Proven System for Moving Beyond
Quality Excellence to Total Business Excellence
KEKI R. BHOTE
American Management Association
New York • Atlanta • Brussels • Buenos Aires • Chicago • London • Mexico City
San Francisco • Shanghai • Tokyo • Toronto • Washington, D. C.
9729 Ultimate Six Sigma 11/25/02 9:51 AM Page ii
To my beloved wife Mehroo,
whose support for me has been exceeded only by her
caring, devotion, and love
Special discounts on bulk quantities of books are available to corpora-
tions, professional associations, and anizations. For details, contact Spe-
cial Sales Department, , a division of American Management
Association, 1601 Broadway, New York, NY 10019.
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This publication is designed to provide accurate and authoritative information in
regard to the subject matter covered. It is sold with the understanding that the pub-
lisher is not engaged in rendering legal, accounting, or other professional service. If
legal advice or other expert assistance is required, the services of petent profes-
sional person should be sought.
Library of Congress Cataloging-in-Publication Data
Bhote, Keki R.
The power of ultimate Six Sigma : Keki Bhote’s proven system for moving
beyond quality excellence to total business excellence / Keki R. Bhote.
p. cm.
Includes bibliographical references and index.
ISBN 0-8144-0759-5
1. Process control. I. Title.
B485 2003
'62—dc21 2002011379
© 2003 Keki R. Bhote.
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced, stored in a retrieval system, or
transmitted in whole or in part, in a