文档介绍：对外经济贸易大学 2003 级 MBA 学位论文
提要

随着入世过渡期的结束我国零售市场对外资全面开放人力资源管理在企业竞
争中的巨大作用越来越受人瞩目尤其是我国本土零售企业若想在与外资零售巨头
的竞争中取胜建立与企业经营相适应的人力资源管理体系是至关重要的本文将通
过对 S 公司人力资源管理现状及其对策研究为我国零售企业人力资源管理体系的建
立与改进提供有益的参考
公司是目前山东省规模最大的零售企业它借鉴外资零售业的经营理念和管理
经验抓住外部有利机会充分挖掘内部优势获得了快速持续的发展在公司
与外资零售巨头的直面竞争中人才之争是双方争执的焦点为此公司在其原有
的人力资源管理体系上进行创新取得了成功经验的同时也暴露出许多问题综合看
来这些问题在我国零售行业中具有典型性因此对公司人力资源管理课题的研
究不仅对于公司而且对于我国其他零售企业的改革和发展都有非常重要的现实意
义
本文首先在零售业及其人力资源管理理论的基础上系统地阐述了我国零售行业
人力资源管理的现状及理论对策并立足于此对公司人力资源管理的现状进行分析
研究结合内外部环境的实际情况找出了公司人力资源管理的优势与不足最后
结合上述理论提出了公司人力资源管理改进的对策其结果对公司的发展具有
现实的指导意义

关键词零售业人力资源管理实践
对外经济贸易大学 2003 级 MBA 学位论文
Abstract

After the interim of China’s entering into WTO, our local retailing market has been
totally opened to foreign investments. The great importance of Human resource
management has been gradually realized by most of enterprises, especially our local
retailing enterprises. If our local retailing enterprises intend to win petition, they
must firstly build a human resource management system that is suitable to their operating.
This article analyses the current human resource management situation of pany and
studies the countermeasures on system approach. Then it offers the main references to
establish and improve the system of human resource management in our local retailing
enterprises.
pany is one of the largest retailers in Shandong Province. It achieved the rapid and
continual development by learning advanced management theories from foreign retailers,
catching every opportunity and making full use of the internal advantages. The contest for
elites is the key to petition among pany and its petitors. For this
reason, pany has experienced some innovations in human resource management. At
the same time, there are still many questions, which are representative in our local retailers
and need to be resolved. Therefore, the research of human resource management in S
company has so