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Chapter Three
Designing and Analyzing Jobs
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Chapter Three Learning Objectives
1. Distinguish between different types anizational structures.
2. Explain the ponents of job design.
3. Articulate the purpose of job analysis.
4. Explain the process of conducting a job analysis.
5. Discuss the methods of collecting job analysis information.
6. Outline the steps in writing job descriptions and job specifications.
7. Explain the future of job descriptions.
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Work
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Work
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Work
Company A
Company C
Company B
Boundaryless Structure
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Work
Work Teams
Work has e anized around teams and processes
Escalated as a result of petition
Over 70% anizations have integrated teams into anizational structure
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Work
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Work
Flexible Work Arrangements
Virtual teams
Multi-functional teams
Re-engineering
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Job Design
Job Design
process anizing work into tasks
required for a job
Job
group of related activities/duties for one or
more employees
Position
collection of tasks/responsibilities performed
by one person
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Job Design – Job Characteristics Model
Experienced
Meaningfulness
of the Work
Experienced
Responsibility
for Work es
Knowledge of Results
from Work Activities
High Internal
Work Motivation
High-Quality
Work Performance
Low Turnover
and Absenteeism
Skill Variety
Task Identity
Task Significance
Autonomy
Feedback
Core Job Characteristics
Critical Psychological States
Personal and Work es
Strength of Relationships
is Determined by Intensity
of Employee Growth Need
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