文档介绍:enterprise
integrity
By DAVID McGOVERAN
BPMS Concepts, Part 4
ast month’s column covered the ponents, • Business metrics modeler — Unless they can be associated
or kernel, of a Business Process Management System with business metrics, business processes and business func-
L(BPMS). That provides a basis for understanding a tions are of little value to managers. A BPMS must be able to
group ponents we can refer to simply as business inter- capture the definition of familiar business metrics and relate
faces. These are the facilities by which users of a BPMS, rather putationally to raw measurements — as produced,
than those who must support its use, interact with the system. for example, by the process engine or particular business func-
anization should integrate business interfaces seam- tions. The distinction between business metrics and raw mea-
lessly so that the business user can move between them without surements is essential. For example, expected time-ple-
losing context. The ponents are business interfaces: tion of a business transaction is of business interest, whereas
mean queue times, mean activity service times, and most
• Business process modeler — The business process modeling probable path pletion are too technical and detailed.
tool is the primary interface to the BPMS. It’s used to capture, Business metrics definitions have an impact on wh