文档介绍：Cracking the Case of
ISO 9001:2000
for Manufacturing
Also available from ASQ Quality Press:
ISO 9001:2000 Explained, Second Edition
Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West
The ASQ ISO 9000:2000 Handbook
Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack)
West, editors
Cracking the Case of ISO 9001:2000 for Service
Charles A. Cianfrani and John E. (Jack) West
ISO 9001:2000—An Audio Workshop and Master Slide Set,
Second Edition
Charles A. Cianfrani and John E. (Jack) West
Quality Audits for ISO 9001:2000: pliance
Value-Added
Timothy O’Hanlon
ISO Lesson Guide 2000: Pocket Guide to Q9001:2000,
Second Edition
Dennis Arter and J. P. Russell
ISO 9000:2000 for Small and Medium Businesses
Herb Monnich
The Practical Guide to People-Friendly Documentation
Adrienne Escoe
The Certified Quality Manager Handbook, Second Edition
Duke Okes and Russell T. Westcott, editors
ISO 9000:2000 Quick Reference
Jeanne Ketola and Kathy Roberts
ANSI/ISO/ASQ Q9000:2000 Series Quality Standards
To request plimentary catalog of ASQ Quality Press
publications, call 800-248-1946, or visit our Web site at
http://qualitypress. .
Cracking the Case of
ISO 9001:2000
for Manufacturing
Charles A. Cianfrani
and John E. (Jack) West
ASQ Quality Press
Milwaukee, Wisconsin
Cracking the Case of ISO 9001:2000 for Manufacturing
Charles A. Cianfrani and John E. (Jack) West
Library of Congress Cataloging-in-Publication Data
Cianfrani, Charles A.
Cracking the case of ISO 9001:2000 for manufacturing / Charles A.
Cianfrani and John E. (Jack) West.
p. cm.
Includes bibliographical references and index.
ISBN 0-87389-553-3
1. Quality control—Standards. 2. ISO 9001 Standard. I. West, Jack,
1944– II. Title.
TS156 .C72 2002
'62—dc21 2002009117
© 2003 by ASQ
All rights reserved. No part of this book may be reproduced in any form or by
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