文档介绍：Part I Writing (30 minutes)
Directions: For this part, you are allowed 30 minutes to write an menting on Albert Einstein’s remark “I have no special talents, I am only passionately curious.” You can cite one example or two to illustrate your point of view. You should write at least 150 but no more than 200 words.
Part III prehension (40 minutes)
Section A
Travel websites have been around since the 1990s, when Expedia, Travelocity, and other holiday booking sites were launched, allowing travellers pare flight and hotel prices with the click of a mouse. With information no longer 36. by travel agents or hidden in works, the travel industry was revolutionized, as greater transparency helped 37. prices.
Today, the industry is in the throes of a new revolution—this time transforming service quality. Online rating platforms—38. in hotels, restaurants, apartments, and taxis—allow travellers to exchange reviews and experiences for all to see.
Hospitality businesses are now ranked, analysed, pared not by industry 39. , but by the very people for whom the service is intended—the customer. This has 40. a new relationship between buyer and seller. Customers have always voted with their feet; they can now explain their decision to anyone who is interested. As a result, businesses are much more 41. , often in very specific ways, which creates powerful 42. to improve service.
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