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Artech House Systematic Process Improvement Using ISO 9001-2000 and CMMI.pdf

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Artech House Systematic Process Improvement Using ISO 9001-2000 and CMMI.pdf

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Artech House Systematic Process Improvement Using ISO 9001-2000 and CMMI.pdf

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文档介绍:Systematic Process Improvement
Using ISO 9001:2000 and CMMI
For a listing of recent titles in the Artech House
Computing Library, turn to the back of this book.
Systematic Process Improvement
Using ISO 9001:2000 and CMMI
Boris Mutafelija
Harvey Stromberg
Artech House
Boston • London

Library of Congress Cataloging-in-Publication Data
Mutafelija, Boris.
Systematic process improvement using ISO 9001:2000 and CMMI/ Boris Mutafelija, Harvey Stromberg.
p. cm. —(Artech puting library)
Includes bibliographical references and index.
ISBN 1-58053-487-2 (alk. paper)
1. Quality control—Standards. 2. ISO 9001 Standard. 3. Capability Maturity Model(Computer
software). I. Stromberg, Harvey. II. Title. III. Series.
2003
’62—dc21 2003041477
British Library Cataloguing in Publication Data
Mutafelija, Boris
Systematic process improvement using ISO 9001:2000 and CMMI. —(Artech puting library)
1. ISO 9000 Series Standards 2. Capability Maturity Model(Computer software) I. Title
II. Stromberg, Harvey
’0685
ISBN 1-58053-487-2
Cover design by Igor Valdman
The following are service marks of Carnegie Mellon University: CMM IntegrationSM, IDEALSM,
SCAMPISM, and SCESM.
The following are registered in the . Patent and Trademark Office by Carnegie Mellon University:
Capability Maturity Model,CMM, and CMMI.
 2003 ARTECH HOUSE, INC.
685 Canton Street
Norwood, MA 02062
All rights reserved. Printed and bound in the United States of America. No part of this book may be
reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying,
recording, or by any information storage and retrieval system, without permission in writing from
the publisher.
All terms mentioned in this book that are known to be trademarks or service marks have been
appropriately capitalized. Artech House cannot attest to the accuracy of this information. Use of a
term in this book should not be re