文档介绍：Oracle Siebel CRM 8
Installation and Management
Install, configure, and manage a robust Customer
Relationship Management system using Siebel CRM
Alexander Hansal
professional expertise distilled
N
BIRMINGHAM - MUMBAI
Oracle Siebel CRM 8 Installation and Management
Copyright © 2010 Packt Publishing
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First published: July 2010
Production Reference: 3260710
Published by Packt Publishing Ltd.
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Olton
Birmingham, B27 6PA, UK.
ISBN 978-1-849680-56-1
Cover Image by Tina Negus (tina_manthorpe@)
Credits
Author Editorial Team Leader
Alexander Hansal Akshara Aware
Reviewers Project Team Leader
Michael Weigl Lata Basantani
Tim Bull
Project Coordinator
Acquisition Editor Leena Purkait
Amey Kanse
Proofreader
Development Editor Aaron Nash
Dhwani Devater
Graphics
Technical Editor Geetanjali Sawant
Ajay Shanker
Production Coordinator
Indexer Adline Swetha Jesuthas
Monica Ajmera Mehta
Cover Work
Adline Swetha Jesuthas
About the Author
Alexander Hansal has worked for panies and governmental
institutions as I