文档介绍：中国科学技术大学
硕士研究生学位论文开题报告
论文题目某公司员工工作满意度
的影响因素现状分析
单位名称中科大管理学院MBA中心
专业名称工商管理
内容摘要
在国家新医改的大环境下,伴随着行业竞争的日益加剧,企业市场外部环境的急剧变化、组织快速扩张等多方面因素的共同作用下,人才市场化流动加剧。北京**公司股份有限公司是一家大型国有股份制医药公司。提高员工满意度对推动双鹤企业长远发展有重要作用。
在前人成果的基础上,本文采用问卷调查的方法,并获得公司高层领导的支持,对全体员工满意度进行评估,随机调查了一百多名员工,并通过对所收集的数据进行了相关分析,最终确定了**公司员工满意度影响因素,提出了进行管理改进的对策。
本文研究的内容主要包括以下几个章节:一、绪论,即提出问题、阐明意义、找出研究思路;二、文献综述,对满意度进行界定、找出理论原理、国内外研究现状;三、企业员工满意度影响因素分析,做了**公司企业特征分析,员工特征分析,确定满意度的构成,找出**公司员工满意度的模型;四、实证研究及数据分析,包括调查问卷的确定,数据的统计和分析;五、结论,提出**公司员工满意度管理的改进方法及实施建议。
本次调研配合了北京**公司的人力资源年度工作,对调动广大员工的工作积极性起到了良好的作用。
关键词:满意度关键影响因素数据分析
ABSTRACT
With the reforming of national medicine policies, the fast growth of panies and the dramatically petitions among enterprises, the marketing environment changes in seconds, thus leading to the intensified talent mobility in this marketing-directed economy. As a large-scale state-owned stock corporation, it is significant to improve the satisfaction index of the employees for a long-term sustainable growth.
Based on the previous research, in this thesis we adopted an empirical research method to investigate all staff degree of satisfaction at DOUBLE CRANE Pharmaceutical Co., This work was supported by the senior leadership of pany. Here, we randomly selected over 100 employees, conducted a survey and analyzed the collected data. We concluded that several factors are critical for the determination of the satisfaction index of the employees. Based on this study, we proposed the strategies for future improvement.
This thesis includes five chapters. In chapter 1, introduction part, we pointed out the significance of this research work and the methods to carry out this research; chapter 2 gave a literature review including the concept, the theory and the previous results of domestic and international research on this topic; chapter 3 summarized the preliminary research results and proposed several factors which might have significant effects on the satisfaction index, thus providing the ba