文档介绍：总结: CASE:AAA’s Five Diamond hotels (Diamond Rating System)
In general, the AAA Diamond ratings system evaluates the service,
amenities and décor of each hotel.
AAA One Diamond No-frills modations for the budget traveler:
Basic building and landscaping
Guest rooms with functional furniture, a wall-mounted TV, a clothes rack, a couple of bars of soap and a pack of tissues
Telephone, vending and ice machines
AAA Two Diamond Still low-priced and low-frills, but with some added design and
amenities:
Good curb appeal, landscaping and lighting in the parking lot; covered drive-up entry
Coordinated décor and furnishings with seating in the registration area
Sundries at the front desk
Food court, restaurant or at least continental breakfast
Guest rooms with inexpensive furniture, a TV in view (with remote), a partially enclosed clothes rack, a vanity area outside of the bathroom, a couple of bars of soap and a box of tissues
Elevator, coin-op laundry, telephone, vending, ice machines
AAA Three Diamond More attention has been paid to style and décor, and amenities and
services have been added:
Better curb appeal, landscaping and lighting in the parking lot; porte-cochere entry
Carpet, wood or tile floors with accent rugs; more seating in the registration area; luggage carts
Small gift shop
Swimming pool, hot tub and an exercise room
Full service restaurant or food court (or an expanded continental breakfast) and a lounge
Larger guest rooms with coordinated furniture and décor, better bed linens, blackout drapes or shades, closet with hangers, TV on a credenza with remote and movie channels, coffee maker, two-line phone, video games, wall-mounted hair dryer, shampoo.
access, elevator, valet laundry, telephone, vending, ice machines
AAA Four Diamond More attention has been paid to style and décor, and amenities and
services have been added:
Excellent curb appeal, landscaping and lighting in the parking lot; impressive architectural features; added sec