文档介绍：mittee共青团HousekeepingDepartment房务部Food&BeverageDepartment餐饮部Health&RecreationDepartment康乐部SalesandMarketingDepartment营销部FinanceDepartment计财部EngineeringDepartment工程部AdministrationDepartment行政事务部GeneralManager总经理DeputyGeneralManager副总经理ExecutiveOfficeDirector办公室主任Secretary秘书DepartmentManager部门经理AssistantManager大堂副理supervisor主管captain领班waiter/waitress服务员cleaner清扫员floorattendant楼层服务员guard保安cashier会计operator接线员bellboy/bellman/doorman门僮eceptionist接待员hostess女迎宾员hairdresser美发师beautician美容师walk-plaint投诉lobbybar大堂吧exchangerate汇率TelephoneExchange总机internationalcall国际长途localcall本地电话longdistancecall长途电话interiorline内线outsideline外线BusinessCenter商务中心ShopCenter购物中心LaundryService洗衣房Chinese/WesternRestaurant中西餐厅Room/HousekeepingCenter客房中心Kitchen厨房StrongCurrent强电WeakCurrent弱电luggage/baggageroom行toilet/bathr卫生间lift/elevator电梯corridor走廊entrance入口exit出口out-of-order维修房vacancy空房singleroom单人间doubleroom双人间standardroom标准间executiveroom商务间suite套房presidentialsuite总统套房conferenceroom会议室Multi-functionhall多功能厅price/dailyrate房价specialrate折扣价registration/check-in登记入住check-out结帐postpone/delay延迟cancel/cancellation取消book/reserve/reservation预订servicecharge服务费discount打折copy复印tape打印fax传真express速递ticketbooking票务预订servicedirectory服务指南wake-up/morningcall唤醒服务make-up清扫tidyup小整turn-downservice做夜床服务voucher优惠券bill帐单receipt收据breakfastticket早餐券roomcard房卡key钥匙creditcard信用卡GreatWallCard长城卡PeonyCard牡丹卡AmericanExpressCard运通卡VISACard维