12旅游类专业课试卷.doc

文档介绍：河南省2012年普覽蠶业子校毕业生考试考生注意:所有答案都要写在答题卡上,写在试题卷上无效一、选择题(饭店服务与管理英语1-10;补全对话11-18;阅读理解19-25;餐饮服务与管理26-45o每小题2分,共90分。每小题中只有一个选项是正确的,请将正确选项涂在答题卡上)饭店服务与管理英语1・101•快餐A•・人事部PersonalDepartmentC•SecurityDepartmentB•guaranteedreservationD•non・- -・•knitwearcounterB•・・fixedD・,.(女)・(Dialogue-1)(R-Receptionist G-Guest)R:Goodafternoon,:. R:Iseethatyouhaveyourreservationconfirmed,butIcan'tfindanyrecordofitIthasbeenmisplaced*G:Well, 13-R:Iamsorry,Mr>*G:What? Givemearoomrightnow!14<R: ?G:Well,eptyourofferI',.(Dialogue-2)(RA-RoomAttendant G-Guest)RA:Goodmorning,,please?G:^clock. RA:I'msorry,:Really?Couldyoudoourr