文档介绍:Fiorenzo Franceschini
Maurizio Galetto · Domenico Maisano
Management
by Measurement
Designing Key Indicators
and Performance Measurement Systems
With 87 Figures and 62 Tables
123
Professor Fiorenzo Franceschini
Dr. Maurizio Galetto
Dr. Domenico Maisano
ICO di TORINO
Dip. Sistemi di Produzione ed Economia dell’ Azienda
Corso Duca degli Abruzzi, 24
CAP 10129
Torino
Italy
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Library of Congress Control Number: 2007931051
ISBN 978-3-540-73211-2 Springer Berlin Heidelberg New York
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Foreword
For a long time I was troubled by the doubt that those who were criticizing
the School of Management Engineering were right, in considering this
school a poor imitation, combining both the “old school” of engineers and
that of Economics.
In spite of the ess of