文档介绍：Unit1IntroductiontoE-businessIBMdefinese-businessas“technologies.”Someofthosee-businessprocessesinclude:(merce)conductingcustomerserviceinrealtimeusingWeb-municatingwithsuppliers,-Wide--mercearesometimesusedinterchangeably,mercereferstofinancialtransactionsovertheWebande--,mercialtransactionselectronically,usingtechnologysuchasElectronicDataInterchange(EDI)andElectronicFundsTransfer(EFT).Thesewerebothintroducedinthelate1970s,,automatedtellermachines(ATM),mercewouldadditionallyincludeenterpriseresourceplanningsystems(ERP),-to-consumer,business-to-business,business-to-processes,consumer-to-consumer,andbusiness-to-:ConsumershoppingontheWeb,oftencalledbusiness-to-consumer(orB2C).TransactionsconductedbetweenbusinessesontheWeb,oftencalledbusiness-to-business(orB2B).panies,governments,,,,,merceissometimescallede-procurementInadditiontobuyingmaterialsandsellingspeakers,