文档介绍：华中科技大学
硕士学位论文
基于流程的制造企业供应链管理成熟度研究
姓名:唐朝晖
申请学位级别:硕士
专业:工商管理
指导教师:刘志学
20060425
摘要
随着供应链管理思想在我国的发展,许多制造企业已经深刻地认识到改进供应链
管理流程与改善产品品质同样重要。本文重点研究了怎样建立一套适用于制造企业基
于流程的供应链管理成熟度模型(简称 SC3M-BP),用于诊断供应链管理流程运作状
况、评估供应链流程管理能力并指导供应链管理流程的持续改进。
论文首先回顾了供应链环境下企业绩效评估的国内外相关理论研究现状,阐述了
本文研究的目的与意义;接着介绍了建立 SC3M-BP 模型的理论基础,主要包括供应
链管理,流程及流程分析和 SCOR 模型。在此基础上,论文研讨了基于流程的供应链
管理成熟度模型的理论框架、构造过程及评估方式。在模型构建部分,详细讨论了怎
样以 SCOR 模型提供的与制造业紧密相关的供应链管理流程为基本构成元素,以
PRTM 提出的供应链管理四阶段模型为成熟度分级基础,构造一套实用的二维台阶式
成熟度模型,并对模型中两个层次的构成元素进行了完整的描述;在评估部分提出了
模型应用时的评估原则、步骤和测评方法。基于以上理论,以飞峰公司为背景,实例
研究了 SC3M-BP 模型在制造企业的具体应用,并总结了 SC3M-BP 模型的应用对我国
制造企业的一些有益启示。通过 SC3M-BP 模型的实施,可以提高制造企业供应链流
程管理水平,并为分享最优供应链流程管理实践提供了可能。

关键词:供应链管理成熟度模型绩效评估流程改进
Abstract
Currently, petition between enterprises has been ing petition
between supply-chains, enterprises have detected that its ess lies on the supply chain
management ability. Many Chinese manufacture enterprises have realized that supply chain
management process improvement is as important as the product quality improvement. In
order to diagnose the supply chain management process operation, estimate the process
management ability and improve supply chain management process, this thesis emphasizes
on how to build up a supply chain management maturity model based on process
(SC3M-BP).
This thesis firstly reviews the present research situation of the supply chain
management performance evaluation and explains the research purpose. Second part
introduces the related theories which lay solid foundation for SC3M-BP. It includes the
concept and development of supply chain management, process analysis and improvement,
introduction of SCOR. Third part discusses the model frame, building process and the way
of evaluation. This part gives a minute description of how to build up SC3M-BP and its
estimate principle, process and method. Fourth part shows the application of SC3M-BP in
company Feifeng. Last part puts forward some inspirations