Project Management Metrics, KPIs, and Dashboards - H. Kerzner (Wiley, 2011) WW.pdf

文档介绍：PROJECT MANAGEMENT
METRICS, KPIs, AND
DASHBOARDS
PROJECT MANAGEMENT
METRICS, KPIs, AND
DASHBOARDS
A Guide to Measuring
and Monitoring Project
Performance
Harold Kerzner, .
Sr. Executive Director for Project Management
The International Institute for Learning
JOHN WILEY & SONS, INC.
This book is printed on acid-free paper.
Copyright © 2011 John Wiley & Sons, Inc. All rights reserved
Published by John Wiley & Sons, Inc., Hoboken, New Jersey
Published simultaneously in Canada
No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, scanning, or otherwise, except as permitted under Section 107 or
108 of the 1976 United States Copyright Act, without either the prior written
permission of the Publisher, or authorization through payment of the
appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood
Drive, Danvers, MA 01923, [phone], fax [phone], or on the web
at . Requests to the Publisher for permission should be
addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River
Street, Hoboken, NJ 07030, [phone], fax [phone], or online at
/permissions.
Limit of Liability/Disclaimer of Warranty: While the publisher and the author
have used their best efforts in preparing this book, they make no representations
or warranties with respect to the accuracy pleteness of the contents of this
book and specifically disclaim any implied warranties of merchantability or fitness
for a particular purpose. No warranty may be created or extended by sales repre-
sentatives or written sales materials. The advice and strategies contained herein
may not be suitable for your situation. You should consult with a professional
where appropriate. Neither the publisher nor the author shall be liable for any
loss of profit or any mercial damages, including but not limi