文档介绍：IBMBusinessConsultingServicesFloridaPower&LightOnDemandLearningEnvironmentDevelopedforJune22,2004FloridaPower&LightTableofContentsExecutiveSummary 3OurUnderstanding 4OurSolution 5TheValueofOurCapabilities 7TheValueofOurTools 8WitnessSystem’seQualityNowandeQualityProducer 11OurOngoingRelationshipwithFloridaPower&Light 13IBM’sOwnLearningTransformationStory 14ResponsetoRFPQuestions 16Pricing 23Assumptions 25ClientReferencesandCitations 26IBMBusinessTermsandConditions 32©Copyright2004IBM(unpublished).,theinformationpresentedhereinisIBMConfidentialinformationandshallonlybedisclosedtothoseemployeeswhohaveaneedtoknowofitscontents,shallnotbedisclosedtothirdpartiesoroutsideFloridaPowerandLight,andshallnotbeduplicated,used,ordisclosedinwholeorinpartforanypurposeotherthantoevaluatethisproposalforthecontemplatedbusinessarrangementwithIBMwithouttheexpresswrittenconsentofInternationalBusinessMachinesCorporation(IBM).&pany(FPL)E-LearningRequestforProposalinitiatesthepurchaseofasimulationsoftwarepackagetoallowthecarecentertrainingdepartmenttheabilitytocreatecalltypesimulationtrainingviae-,ContentProducer,beusedastheweb-basedtrainingauthoringcontentdevelopmentandcontentmanagementengine,-phasemigration,aroll-,FPLisdefiningthecarecenterlearningstrategy,learningtechnologystandards;e-learningdevelopmentmethodologies,andbeginningthere-purposingofexistingmaterialstoweb-basedtraining/e--prongedsolutiontomeetFPL’srequirementforanOnDemandlearningenvironment:tools,integration,:InstallI