文档介绍：Real Time Enterprises
A Continuous Migration Approach
Vinod Khosla, Murugan Pal
March 2002
Real Time Enterprises – A Continuous Migration Approach
Vinod Khosla, Murugan Pal
Current market trends, petition, and technological innovations are driving enterprises to adopt the practices of Real Time Enterprises. Real Time Enterprises anizations that enable automation of processes spanning different systems, media, and enterprise boundaries. Real Time Enterprises provide real time information to employees, customers, suppliers, and partners and implement processes to ensure that all information is current and consistent across all systems, minimizing batch and manual processes related to information. To achieve this, systems for a Real Time Enterprise must be “adaptable” to change and accept “change as the process”.
Any business process within the enterprise, including relevant processes in use by its trading partners (the extended enterprise), must be instantaneously reflected in all enterprise systems. In other words, all INFORMATION is “real time” within a “real time enterprise”. All manual or batch processes related to information in an enterprise are inefficiencies in the delivery of products and services – unless the manual and batch mode processes (as in process industries) are required as part of the business nature. For example,
In a Real Time Enterprise all the systems everywhere could recognize the new product entered in a catalog system so that billing and customer service can be done right from the moment that product es available.
A wireless carrier could activate a wireless phone as soon as the credit card payment is processed with out any time loss or manual intervention.
A credit pany could improve customer loyalty by automating the dispute notifications starting with the customer, and extending to the credit pany, the merchant’s bank, and all the way back to the merchant.
Last year, Lexmark had $1 million worth of nonconforming material re