文档介绍:F&BCONTENT-,&,酒吧,&TeaService咖啡及茶水服务标准2011/9/301F&BCONTENT-,Napkins整叠口布Bars&&Clearing补充及清理餐厅,酒吧,&BCONTENT-,&,酒吧,-Up设台•Tablesareset-ordingtothePICTUREPhotooftableset-,dietarytable-’srequest.*根据预定设置餐桌,,&Beverage/Restaurants,Bars&Lounges餐饮部/餐厅,酒吧,酒廊2011/9/•SideandServiceStationsareclean,arrangedandwellequippedwithsufficientmise-en-.*服务台保持整洁,准备足够的用具。用过的盘子及时收走。Food&Beverage/Restaurants,Bars&Lounges餐饮部/餐厅,酒吧,酒廊2011/9/•.*主管需了解所分配到的区域,按照每个服务标准负责点单及菜单的传递。只有主管才能给客人点单或回应客人其他要求,以免让客人重复为同一个问题寻求帮助。Food&Beverage/Restaurants,Bars&Lounges餐饮部/餐厅,酒吧,酒廊2011/9/•Ahostessisalwaysattherestaurant’s/bar’sentrance.•保持一名领位员在餐厅/&Beverage/Restaurants,Bars&Lounges餐饮部/餐厅,酒吧,酒廊2011/9/•Allguestsareimmediatelyacknowledgedonarrivaltotherestaurantorbarwithawarmsmile,appropriateeyecontact,withtheChinesegreeting(accordingtothetimeoftheday),usin