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Problem-solving anizations
This concise introduction to the methodology of business problem-solving (BPS)
is an indispensable guide to the design and execution of practical projects in real
organizational settings. The methodology is both result-oriented and theory-based,
encouraging students to use the knowledge gained on their disciplinary courses, and
showing them how to do so in a fuzzy, ambiguous and politically charged, real-life
business context. The book provides an in-depth discussion of the various steps in the
process of business problem-solving. Rather than presenting the methodology as a
recipe to be followed, the authors demonstrate how to adapt the approach to specific
situations and to be flexible in scheduling the work at various steps in the process. It
will be indispensable to MBA students who are undertaking their own fieldwork.
Dr Joan Ernst van Aken is Professor anization Science at the Department
anization Science and Marketing of the Faculty Technology Management,
Eindhoven University of Technology, herlands.
Dr Hans Berends is Assistant Professor in the Department anization Science
and Marketing of the Faculty Technology Management, Eindhoven University of
Technology, herlands.
Dr Hans van der Bij is Assistant Professor in the Department anization Science
and Marketing of the Faculty Technology Management, Eindhoven University of
Technology, herlands.
Problem-solving in
Organizations
A Methodological Handbook for
Business Students
Joan Ernst van Aken
Hans Berends
Hans van der Bij
CAMBRIDGE UNIVERSITY PRESS
Cambridge, New York, Melbourne, Madrid, Cape Town, Singapore, São Paulo
Cambridge University Press
The Edinburgh Building, Cambridge CB2 8RU, UK
Published in the United States of America by Cambridge University Press, New York
Information on this title: 0521869768
© Joan Ernst van Aken, Hans Berends and Hans van der Bij 2007
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