文档介绍：1目录目录.....................................................................................................................................................1摘要.....................................................................................................................................................2前言.....................................................................................................................................................3第一章商务谈判前的准备.............................................................................................................4一、情报的收集.................................................................................................................................4二、谈判计划书的拟定.....................................................................................................................5第二章商务谈判的技巧.................................................................................................................6一、常用的谈判技巧.........................................................................................................................6二、谈的技巧.....................................................................................................................................7三、听的技巧.....................................................................................................................................7四、运用战术时间的技巧”.............................................................................................................8第三章商务谈判策略的把握.........................................................................................................9一、开局策略.....................................................................................................................................9二、报价策略.....................................................................................................................................9三、讨价的策略.............................................................................................