文档介绍:工作规范文件程序名称:会籍部会员手册规范文件文件编号:M-011修订日期:2007/09共22页:第1页稿别修订执行初稿发布实施编写:北京健乐联合会所管理职位:项目经理日期:审批:职位:日期:工作规范文件程序名称:会籍部会员手册规范文件文件编号:M-011修订日期:2007/09共22页:第2页目的此程序的建立明确会员在会所需遵守的管理规章制度,为会员清楚了解俱乐部制度做到明确化、透明化。二、范围会员入会后在领取会员卡时统一发放至会员手中。三、程序会员卡准备好,由会籍顾问通知会员可以取卡;会员在领取会员卡时,会籍部将提供一个“EPACK”(内附会员卡、会员卡签收单、欢迎致词、会员手册及其他礼品赠券);会籍顾问将跟进会员签收会员卡,并仔细讲解、答疑会员对会员手册的阅读。NagaClubMemberHandBookTERMSANDCONDITIONSThefollowingtermsandconditions(‘theRules’):thishandbookandallrulesandregulationsshalltakeeffectasof1stJanuary,2008.(IncaseofdiscrepancybetweentheEnglishandChineseversions,theChineseversionsshallprevail)DEFINITIONSManagement:NAGACLUB,:Anindividualorcorporationwho/eptedasamemberofNAGACLUBtousethefacilities,,memberswillbeadvisedinwritingwithin14daysandthefeeswillberefundedinfull,,memberswillbeissuedwithamembershipcardfollowingwhichfeespaidarenon-,,heconditionontransfer,suchasrequestthetransferor:(a)A30days'