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The Emotionally
Intelligent
Manager
How to Develop and
Use the Four Key
Emotional Skills
of Leadership
David R. Caruso
Peter Salovey
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The Emotionally
Intelligent Manager
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Copyright © 2004 by David R. Caruso and Peter Salovey.
Published by Jossey-Bass
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Material in Chapter One from Gibbs, N. “What’s your EQ?” Time, Oct. 1995, is copyright
© 1995 TIME Inc., and is reprinted by permission.
Several exercises in this book were provided by Sigal Barsade and adapted and reprinted
with her permission (Chapter 8, ing Aware of Your Emotional Expressions;
Chapter 9, The Advanced Course: Putting It All Together; Chapter 9, Getting into the
Right Mood, Feel the Feeling; A Quick Mood; Chapter 10, Emotional Scrabble).
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