文档介绍：Speaker Notes –
Page 24 (辅导技巧(2) –提问(开放式)
Ask, don’t tell
It is the questions that focuses the attention and increases the awareness, not much the more mand. Awareness and responsibility are raised better by asking than by telling.
Function of questions
Questions are monly asked in order to elicit information. The answer given by the coachee frequently indicate to the coach the line to follow with subsequent questions. While at the same time enabling him to monitor whether the coachee is following a productive track, or one that is in line with the purpose pany objectives.
Focus on detail
Questions should begin broad and increasingly focus on detail. The demand for more detail maintains the focus and the interest of the performer.
eg. Looking at a square foot of carpet, after observing the pile, colour, pattern, perhaps a spot or a stain, the carpet will hold little further interest fpr the observer and his attention will be to wander to more interesting things.
The coach needs to probe deeper or for more detail to keep the coachee involved and to bring into his consciousness those oftern partially obscured factors that may be important.
Area of interest
Paradoxically it may be valuable for the coach to focus upon any aspect that the coachee appears to be avoiding. So as not to break the trust and responsibility of coachee.
Blind Spots
Open Questions
Ope